Crescent Connect Privacy Policy2018-05-01T02:14:09+00:00

PRIVACY POLICY

CRESCENT CONNECT

This privacy policy governs your use of the mobile software application “Crescent Connect” which is owned by CRESCENT RELIEF LIMITED. The Application provides prayer times, qibla compass, mosque location, free coupons, discounts offered by different businesses, and a service to donate funds to Crescent Relief Limited. It allows the user to send the invitation and charity appeals to his/her contacts by SMS and Emails through the application. It also facilitates the sponsors to view the reports about the sponsored children.

What information does the Application obtain and how is it used?

User Provided Information 

The Application obtains the information you provide when you download and register the Application.

When you register with us and use the Application, you generally provide (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make donation, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for donations, and; (e) information you enter into our system when using the Application, such as inviting the friends to install the App, contact information and project management information.

We may also use the information you provided us to contact you from time to time to provide you with important information, required notices, reports of sponsored children and donation appeals.

Automatically Collected Information 

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

Does the Application collect precise real-time location information of the device?

When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map for nearest mosques and coupon and discounts available for the relevant area. We will not share your current location with other users or partners.

If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.

Do third parties see and/or have access to information obtained by the Application?

Yes. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • with the companies who provide us fundamental services such as Google, Facebook.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at office@crescentrelief.org.au

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at office@crescentrelief.org.au and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

 Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at office@crescentrelief.org.au. We will delete such information from our files within a reasonable time.

Crescent Relief will only release limited information about the children on the Internet. Sample data will be used for the names, locations and other information for the safety of the children. Crescent Relief will protect the integrity of information of the children – including photographs – that is shared about them with the public.

The sponsor will be given the child’s basic information after the completion of the sponsorship agreement. This information will not include the address of the child.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy and informing you via app notification, email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in Australia. If you reside outside Australia your information will be transferred, processed and stored there under Australia’s privacy standards.

Disclaimer

The information contained on Crescent Connect is for general information purposes only. Crescent Connect assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall Crescent Connect be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or another tort, arising out of or in connection with the use of the Service or the contents of the Service. Crescent Connect reserves the right to make additions, deletions, or modification to the contents of the Service at any time without prior notice.

Further information

Compliance Committee

Email: office@crescentrelief.org.au

Telephone: +1800 273723

Mail:   43 Ernest Street, Lakemba NSW 2195

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